# Debug iOS App Installation

> Troubleshoot iOS app installation failures using Xcode. Connect your device, access the console, and analyze logs to identify and resolve issues.

Source: https://docs.applivery.com/en/app-distribution/platforms/apple/bedug-ios-app-installation/  •  Last updated: 2026-03-31

**Key topics:** Xcode, iOS debugging, App installation, Device logs, Apple, iPhone, iPad, Applivery, iOS, Mac

---

**TL;DR:** Use Xcode to debug iOS app installation issues by analyzing device logs and filtering for the `installld` process.

In case all the previous options fail for you, we recommend you debug the installation process of your App. You will need the following:

-   A real Apple device (iPhone or iPad).
    
-   A USB cable.
    
-   A Mac.
    
-   Xcode is installed on your Mac.
    

:::info
These issues can not be addressed by our Engineering team since we do not have access to your source code or your Apple Developer Portal.
:::

**Connect your Device to a Mac and Open Xcode**

Start by connecting your Apple device to your Mac. An alert might be prompted, requesting you to **Trust** your computer. Click **Trust** to continue. Once done, open **Xcode** on your Mac and select **Window > Devices and Simulators** from the top bar menu or use the following shortcut **Shift + Command + 2**.

![xcode-window | Applivery](https://www.applivery.com/wp-content/uploads/2021/12/xcode-window-1024x805.png "xcode-window | Applivery")

**Open device console**

Once your Device has been recognized by Xcode, select it from the left side menu under the **Devices > Connected** section and then click the **Open Console** button.

![Devices-and-simulators | Applivery](https://www.applivery.com/wp-content/uploads/2021/12/devices-and-simulators-1024x597.png "devices-and-simulators | Applivery")

**Find the appropriate logs**

A new screen will be opened. Make sure your iOS device is selected from the left side menu and then click the **Start** button at the top. The logs will start being printed on the screen.

In the top-right search box, you can filter by `Process: installd`, which is the name of the process responsible for the installation of Apps on your Device.

Now, on your **iOS device, go to the Applivery App Store and start a new installation of the App**. Several logs should appear; read them carefully to understand exactly where the installation issue is. You can click each line to get the full error log message at the very bottom of the screen.

![xcode-console | Applivery](https://www.applivery.com/wp-content/uploads/2021/12/xcode-console-1014x1024.png "xcode-console | Applivery")